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Refund Policy
Once your return has been received and inspected, we will notify you of the status of your refund.
Refund Eligibility
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Returns must be initiated within 30 days of receiving your order
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Returned items must be received by us before a refund can be issued
Refund Method
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Refunds are issued to the original payment method
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Original shipping fees are non-refundable
Processing Time
Refunds are processed after inspection of returned items. Please allow several business days for the refund to appear in your account, depending on your payment provider.
Non-Refundable Items
Gift cards and promotional items (if applicable) are non-refundable.
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Contact
Location:
Beitelstraat 4, 1135KX Edam, The Netherlands
Need help with your order?
info@sylkcosmetics.com
Location:
Beitelstraat 4, 1135KX Edam, The Netherlands
Need help with your order?
info@sylkcosmetics.com